The role of Chief Operating Officer is clearly important. In fact, it's arguable that the number two position is the toughest job in a company. COOs play a critical part in executing the strategies developed by top management. And, in many cases, they are being groomed—or test-driven—as the firm's CEO-elect.
Riding Shotgun provides unique insight into this little-understood role. The authors develop a framework that illustrates who the COO is, why a company should create this position, and what the challenges associated with this job entail. Drawing heavily on first-person accounts from top executives, the authors offer a set of strategies to inform individuals who aspire to serve as COO. With a new preface and conclusion, and even more interviews from some of the most established and important companies in today's economy, this book is a one-of-a-kind resource for the C-suite and the boardroom.
"The relationship between the CEO and COO is critical to the success of any company. This book gives a variety of perspectives on this leadership dynamic in a highly enjoyable read."—Bruce Chizen, Venture Partner, Voyager Capital and Former CEO, Adobe Systems
"As organizations and corporate boards look to solve critical succession issues or strive to become more focused and efficient, they often think of creating or recasting the COO role within their respective organizations. Done correctly, the results can be magical; done incorrectly, and the fallout can be devastating for any organization. This book is the first of its kind and long over due. Riding Shotgun carefully lays out the questions that need to be answered and the critical success factors to ensure that the person who is going to assume the role is set up for success. Every Board Member, HR Executive, or CEO who is considering the COO role in their organization should read this book!"—Tom DiDonato, Senior Vice President for Human Resources, Lear Corporation
"This updated edition provides essential insight in to what makes the COO role work and remains a must-read for current or aspiring COOs." —John S. Petterson, Senior Vice President, Tiffany & Co.