Plastic Money
Award Winner
2015: George R. Terry Book Award
Finalist in the 2015 George R. Terry Book Award, sponsored by the Academy of Management.
In the United States, we now take our ability to pay with plastic for granted. In other parts of the world, however, the establishment of a "credit-card economy" has not been easy. In countries without a history of economic stability, how can banks decide who should be given a credit card? How do markets convince people to use cards, make their transactions visible to authorities, assume the potential risk of fraud, and pay to use their own money? Why should merchants agree to pay extra if customers use cards instead of cash?
In Plastic Money, Akos Rona-Tas and Alya Guseva tell the story of how banks overcame these and other quandaries as they constructed markets for credit cards in eight postcommunist countries. We know how markets work once they are built, but this book develops a unique framework for understanding how markets are engineered from the ground up—by selecting key players, ensuring cooperation, and providing conditions for the valuation of a product. Drawing on extensive interviews and fieldwork, the authors chronicle how banks overcame these hurdles and generated a desire for their new product in the midst of a transition from communism to capitalism.
"The authors provide an informative overview of the diverse actors who populate the early payment and credit card markets, including banks, cardholders, merchants, the state, and even multinational employers staking a place in nascent capitalist economies and owners of newly privatized enterprises . . . Plastic Money is meticulously researched and analytically appealing, and it is an important contribution to our understanding of the postcommunist regions of Europe and the developing economic postcommunism of Asian markets."—Daina S. Eglitis, Slavic Review
"This fascinating study of the creation of credit card markets in eight European and Asian postcommunist countries is the latest and most expansive work on the subject by Rona-Tas and Guseva . . . The expanded empirical breadth of the book is matched with a new set of substantive questions about how each country overcame a common set of frictions impeding the development of card markets . . . Rona-Tas and Guseva provide a generalized framework for thinking about market generation and methodological cues for measuring it, and I hope that in the near future we will see more work that links processes of market creation and ongoing functionality."—Christopher Yenkey, Administrative Science Quarterly
"Akos Rona-Tas and Alya Guseva's empirical research on the spread of payment and credit cards into post-communist economies is highly original and breaks new ground. They adroitly engage a number of important questions about globalization, the emergence of a consumer society, market creation, and the transition from a command to a market economy. A well-written and lively book."—Bruce Carruthers, Northwestern University
"This book represents a peak achievement of two of the best economic sociologists around. Their insight into the development of credit and debit card markets in eight transitional economies is result is an astoundingly fine empirical study."—Richard Swedberg, Cornell University
"With verve and compelling evidence, Alya Guseva and Akos Rona-Tas guide us into the intricate world of credit and debit cards in eight post-communist countries. Along the way, Plastic Money boldly demolishes myths about how markets, money, and globalization work. An inspired contribution to economic sociology."—Viviana A. Zelizer, Author of Economic Lives: How Culture Shapes the Economy
"Plastic Money is a fascinating study of the creation of new markets. Investigating the emergence of credit cards in eight former socialist countries, Guseva and Rona-Tas show how the social, cultural, technological, and legal infrastructure was built in the process of transition. Their account is an important theoretical and empirical contribution to our sociological understanding."—Jens Beckert, Director of the Max Planck Institute for the Study of Societies